Information We Receive

We collect only the information necessary to provide counselling services, operate our website, and meet legal and professional obligations.

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Personal Information You Provide

During the process of your booking, we will collect some or all of the following Personal Information from you through your voluntary disclosure: your first name, last name, date of birth, email address, phone number, and reason for seeking services. You can book an appointment or communicate with us through an online form on our website, Acuity, phone call, or email. In addition, Appointment and scheduling information, Payment and billing information,  Information you voluntarily provide through contact forms, inquiries, or surveys. Personal Information may be asked for in relation to: interaction with our representatives in any way; providing services to you; processing payment for your preferred services

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Automatically Collected Information

When you visit our website, we may automatically collect limited technical information, such as:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

This information is used for website functionality, analytics, and security purposes.

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Third-Party Platforms

If you book appointments or make payments through third-party platforms (such as Acuity or payment processors), those providers collect and process information according to their own privacy policies. We encourage you to review their policies directly.